A female patient draws “Idea-Plan-Action” on her white board


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dalia al-othman

Education & Training

• Harvard University, BA 1998
• Harvard Law School, JD 2001
• Health Care Law, Tax Law, Corporate Law, Business Law
• Self-Study in the Following Areas: Patient Safety, Hospital Safety, Patient Rights,
  Health Insurance, Medicare/Medicaid, Hospital Billing, Patient-Doctor Communication,
  Medical Research, and Alzheimer’s
• Certified in Pediatric and Adult First Aid, CPR, and AED

Through it all, Dalia, a lawyer by training who graduated from Harvard University in 1998 with a B.A. in English and a J.D. from Harvard Law School in 2001, has found a new mission in life: patient advocacy.

From the Brink and Back: How One Patient’s Struggle with Infection Led to a Higher Calling

Membership in Professional Organizations

• The American Bar Association (www.americanbar.org)
• AdvoConnection (www.AdvoConnection.com)
• The Alliance of Professional Health Advocates (www.aphadvocates.org)
• The National Association of Professional Women (www.napw.com)
• The National Patient Advocate Foundation (www.npaf.org)
• The National Association of Healthcare Advocacy Consultants (www.nahac.com)
• The Professional Patient Advocate Institute (www.patientadvocatetraining.com)
• The National Association of Professional Geriatric Care Managers (www.caremanager.org)
• SCORE Counselors to America’s Small Business (www.score.org)

Photo of mother and daughter with Mango (the family’s yorkshire terrier) in the middle Photo of Dr. Mark Gebhardt (Chief of Orthopedics at the BIDMC in Boston, MA) and patient advocate Dalia Al-Othman (Founder of Health Care Navigators, LLC)
Dalia Al-Othman, with mother Jennifer Mainwaring & pet yorkie Mango, at a benefit for the Breast Cancer Research Foundation (October 6, 2011). Dalia has raised close to $100,000 for the Foundation. Dalia Al-Othman with Dr. Mark C. Gebhardt, Chief of Orthopedics at the Beth Israel Deaconess Medical Center in Boston, MA. She organized a charity event to raise money for the hospital’s Osteosarcoma Tissue Bank (August 11, 2009).


Volunteer Activities

• The Alliance of Professional Health Advocates (www.aphadvocates.org)
     - Legal Advisor
• Health Care For All (www.hcfama.org)
     - Consumer Health Quality Council: Member
     - Patient Family Advisory Council Workgroup: Member
• Beth Israel Deaconess Medical Center, Boston, MA (www.bidmc.org)
     - Osteosarcoma Tissue Bank: Fundraiser
     - Patient Family Engagement Projects: Volunteer
     - Patient Teachers in Patient Safety Program: Volunteer Patient-Teacher (provide training to
       healthcare professionals on how to communicate effectively and compassionately with patients
       about adverse medical events)
     - International Advisory Board for the Cancer Center: Member
• Hale House Elderly Living, Boston, MA (www.halebarnard.org)
     - Board of Directors: Member
     - Fundraising Committee: Member
     - Volunteer: developed a meditation program for the elderly residents
• Ethos, Boston, MA (www.ethocare.org)
     - Boston Money Management Program: Volunteer (help older adults with money
       management/financial planning matters)
• University of North Dakota College of Nursing (www.nursing.und.edu)
     - The College of Nursing and Professional Disciplines Council: Member
• University of Miami School of Nursing & Health Studies (www.miami.edu/nur)
     - Fundraiser & Researcher: engaged in projects to define patient advocacy, develop possible        survey instruments, and measure patients’ outcomes
• The Breast Cancer Research Foundation (www.bcrfcure.org)
     - Fundraiser
     - Boston Host Committee: Member

I suppose having the staph infection was a reminder of my higher calling," admits Dalia. “When I was sick with cancer at the age of 13, I always intended on doing lots of volunteer work and giving back to others who were sick. I thought about becoming a doctor. But I was so young then, and I went on to do other things in life. I think having the staph infection was a reminder of what I was supposed to be doing in my life."

From the Brink and Back: How One Patient’s Struggle with Infection Led to a Higher Calling

telephone & fax

800 518 8573

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Health Care Navigators, LLC
258 Harvard Street #474
Brookline, MA 02446

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